Travel & Stay
Below you’ll find details about travel, shuttles, and hotel resort information.
Transportation
Wedding Venue & Resort Location
Hyatt Ziva Cancun
Blvd. Kukulcan Mz 51-Lt 7
Punta Cancun, Zona Hotelera, 77500
Cancún, Q.R., Mexico
Transportation Option 1 - Hyatt Ziva
Transportation from Cancún International Airport to the resort can be booked with Hyatt Ziva’s transportation service which provides two options below:
PRIVATE STANDARD SHUTTLE
Round Trip $100 USD / One Way $50 USD
1-8 Passengers (The price is per vehicle, not per person)
Personalized meet and greet on arrival
PRIVATE LUXURY AIRPORT TRANSFER (SUV)
Round Trip $210 USD / One Way $105 USD
1-5 Passengers (The price is per vehicle, not per person)
Personalized meet and greet on arrival
BOOK YOUR TRANSPORTATION:
Number:
(888) 452-3643
Email:
transport.hyatt_ziva_cancun@playaresorts.com
Transportation Option 2 - Travicons.com
Alternatively, another transportation service you may easily book online is through Travicons.com. Simply select Hyatt Ziva as your drop off location and fill out the rest of the information and choose your desired vehicle.
Hotel Rates
Rates are for an all-inclusive 3 night minimum stay which includes all food and drinks during your stay. If you have any questions about our rates, please contact us.
Single Room, 1 Adult - $568/night
Double Room, 2 Adults - $622/night ($311 per person)
Additional Adults Per Room - $133 each/night
Ex: Double Room, 3 Adults - $755/night ($622 + $133)
Children (Ages 3-12 yrs) - $92 each/night
2 Adults + 1 Child = $714/night
2 Adults + 2 Children = $806/night
2 Adults + 3 Children = $898/night
Hyatt Ziva Cancun
Blvd. Kukulcan Mz 51-Lt 7
Punta Cancun, Zona Hotelera, 77500
Cancún, Q.R., Mexico
Need assistance booking?
If you need additional assistance booking your room or have questions feel free to reach out to our contacts:
Cecilia.garcia@hyatt.com | joel.bustillos@hyatt.com | Dail 011 +52 998 848 70 00 ext. 7962
Things to know
Your credit card will only be charged the full stay 30 days prior to your arrival. You can ignore the notification saying that an automatic charge will be made to your credit card at the time of booking.
At the time of check in, a $526.64 USD hold will be placed on your credit card. Please consider that only credit card is accepted for this hold, no cash, no debit. Otherwise, you will be unable to check in. This hold will be released the same day of your departure, considering there are no extra charges or incidentals.
For assistance to change credit card information or address credit card issues please contact: zivacancun-reservations@hyatt.com
Non-Hotel Guests
Staying outside of the resort? Here’s what you need to know.
While we highly recommend that our guests to stay at the resort, we understand that isn’t feasible for all. If you choose to stay outside of the resort, please note that each individual is responsible for paying a guest pass to enter the resort. See guest pass information below:
Wedding Day Pass ($180) - Access from 4pm-11:30pm
General Day Pass ($199) - Access from 9am-5pm for any day aside from the wedding day
Full Day Pass ($249) - Access from 9am-11pm for any day aside from the wedding day